Return Policy
We want you to love your SculptRise™ experience. If you’re not completely satisfied, we’re here to make it right.
✅ 30-Day Guarantee
You have 30 days from the date of delivery to request a return or exchange.
To be eligible for a return, your item must be:
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In its original condition (unused and clean)
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In the original packaging
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Returned within 30 days of receipt
Once your return is approved, we’ll provide you with a prepaid return label and issue your refund to your original payment method.
🚫 Non-Returnable Items
Due to hygiene reasons, opened or used items cannot be returned.
If your product arrived damaged or defective, please contact our team within 7 days of receiving your order.
💌 How to Start a Return
Simply email our support team at support@sculptrise.com with:
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Your order number
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A brief description of the issue
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Photos (if applicable)
We’ll respond within 24–48 hours to guide you through the process.
💳 Refunds
Once we receive and inspect your return, you’ll get an email confirmation. Approved refunds will be processed within 5–7 business days.